Does FedEx Custom Critical pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Custom Critical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at FedEx Custom Critical. This rating has been stable over the past 12 months.

How satisfied are employees working at FedEx Custom Critical?

36% of FedEx Custom Critical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Custom Critical 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"The benefits are great." ((in 16 reviews)); "over great pay was Great!!!" ((in 15 reviews)); "Nice building and fun co" ((in 5 reviews)); "Good total benefits including abundant time off." ((in 5 reviews)); "The Work/Life Balance is good, that's about it." ((in 4 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "Awful leadership." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

Skip to content Skip to footer

Notifications

FedEx Custom Critical

Part of FedEx

FedEx Custom Critical reviews

3.2

36% would recommend to a friend

(118 total reviews)

Ramona Hood

24% approve of CEO

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.8

Compensation and benefits

2.7

Senior management

2.4

Career opportunities

FedEx Custom Critical has an employee rating of 3.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Custom Critical employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

2.0

May 23, 2014

Nice Building, poor leadership, poor pay!

Senior lead ops agent

Recommend

CEO approval

Business Outlook

Pros

This is a really nice building, good benifits (which have been decreasing every year) Really nice people to work with that care about the company. Some Managers will work with you and assist you, other will not.

Cons

Pay is lagging year over year and we expect another 1-2% raise his year after work hard to exceed all goals for our department. MBO's - AIC's have all but been removed and advancement is non-existent. Funny, if you need a raise in my department, cry to our manager and he will give you a raise even if you dont deserve it!

1.0

Jul 5, 2016

Sales account manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health benefits, sick time, pto, met some very nice people, FedEx overall has a good reputation, this operating unit is very questionable

Cons

Pay plan is not good, Watch your commission checks,they make a lot of mistakes and don't pay you if they can get away with it. Say one thing and do another, fire a lot of people and write people up, big turnover rate,not ethical, mismanaged, most people don't last 2 years about half make it to the one year mark.

2.0

Jan 18, 2016

Independent Contractor

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

Interesting loads and some of the people were friendly.

Cons

Dispatch was less than good for solo 53'trailer, gave me straight truck loads. Load offers were not complete information for HOS. Messed up my pay from beginning. Company is actually wanting teams not solos.

Viewing 4 - 6 of 118 Reviews

FedEx Custom Critical reviews FAQs

Reviews FedEx Custom Critical reviews

FedEx Custom Critical

FedEx Custom Critical reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice Building, poor leadership, poor pay!

Sales account manager

Independent Contractor

FedEx Custom Critical reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

FedEx Custom Critical reviews FAQs