FedEx Office reviews

3.6

66% would recommend to a friend

(3,762 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Aug 28, 2015
Recommend
CEO approval
Business Outlook

Pros

If you wanted to work the overnight you'd get an extra dollar an hour.

Cons

Completely disorganized. I worked there for many years as Kinkos, then fedex came in and bought them. RUINED the company. I shopped there the other day, which I haven't done in years. The person opening the store was late. I was in a huge hurry. Looks like nothing has changed. I would seek employment somewhere else.

4.0
Aug 25, 2015

Business Center Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FedEx Office is up front with its expectations and policies. There is potential for advancement if you work hard enough to improve the store and show that every effort has been made. Management makes an effort to accommodate requests for assistance and makes themselves available. It's very easy if you read the provided materials; there is a policy or procedure for everything.

Cons

It's a corporate retail position; if someone calls out, it's on you to get coverage and staff isn't always so willing to obtain overtime. Life is work if you let it take over. The goals for quarterly bonuses can be difficult to obtain since they are not entirely based on your store's performance. If there are any uncontrollable expenses for your store that push you over budget, your bonus will suffer regardless of if you could prevent it or not.

2.0
Aug 20, 2015

Lead Center Consultatn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty good pay for what you do.

Cons

Company always shifts its focus and this tends to confuse and frustrate team member. Management does not support team members. Someone could spit in your face and they will say that you shouldn't have walked into it.

Viewing 343 - 345 of 3,762 Reviews

Glassdoor has 3,843 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.