FedEx Office reviews

Upper leadership jump from one "big thing" to another. Threats of being held accountable for making metrics that don't make sense. 3 months later, you won't even hear about those things that were such a big deal. On to something new. Upper leadership do mystery shops and visit centers. But they look at things like: did every TM offer you all 4 of the Products of the Month, is the computer pricing in the correct order on the sign (order they made up), all window signs even (height wise), etc. Payroll is a joke. We now expect to deliver a great customer experience with 1-2 Team Members in the center at a time. (3 if you're lucky)

Terrible management. Forced to push color copies and large projects to half drunk customers who are only interested in a nine cent black and white copy of their lottery tickets. If you want to treated like a baby and micro-managed by THREE managers in a store with eight associates and get paid lousy, then this is the place for you!