FedEx Office reviews

3.6

66% would recommend to a friend

(3,763 total reviews)
avatar

Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
May 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Great stability and oppertunitity for the Center Manager level. Center manager has plenty of chances to learn and develop their personal skill set.

Cons

Upper management fails to set approriate payroll budgets leaving the team members with reduced hours. Altthough this may be reality at some times, the field support positions hours are never reduced only the ones working directly with customers.

1.0
May 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Honestly this company does come with very nice medical, dental and vision benefits. 80% Coverage for most stuff. 90% for some things and a few freebies. Also it does pay mileage, it's a bit of a pain paper work wise but if you end up traveling at all for a job there they'll pay for it. So that's pretty nice.

Cons

I haven't even been with the company for that long, about 5 years and even I think it's a former shell of it's self. Before this job I used to think myself a cynical pessimist but now I have found a master to learn from. This company is the most disorganized self destructing logistics based company I have seen. I an totally serious, in a conference call managers meeting I listened to a higher up from corporate literally put their fingers in their ears and say "la la la la la la" when they didn't want to hear about a complaint that someone had about having to work off the clock inorder to get what corporate wanted done. And the truly sad thing is that things may have gotten worse because of the poor economy but then we still regularly get emails on a biweekly basis about both the company doing awesome, even making an additional 50 million dollars above the usual 15% increase that quarter, and the next week how team members are doing enough to help save the starving company and that there's new mandatory training with slashed payroll budgets.

1.0
May 16, 2012

Disorganized and Undependable.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a group of hardworking underpaid, underpraised employees that come to work everyday and do all they can to make customer experience the best.

Cons

Management is incompetent , doesn't care. Bad employees are not disciplined while good employees pick up the slack. Hours are unrealistic.

Viewing 3553 - 3555 of 3,763 Reviews

Glassdoor has 3,844 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.