FedEx Office reviews

FedEx measures everything single thing and they are constantly changing the focus. Information comes from 20 different directions so its hard to keep up with it all. There is very little recognition unless you are the top 10 centers in the company.

FedEx Office is not a place to work if you're creative or entrepeneurial. You are expected to follow every procedure without exception and you will be audited regularly for compliance (that's a favorite word around here). You spend more time ensuring that you're prepared for audits that driving business. And even when you beat your sales plan significantly, if you're not also doing well in whatever promotion is current you're on a "list' for poor execution. As for bonuses, they can be up to $3000 per quarter. The only problem is that its structured such that even if your Center meets the criteria, there is still a District profitiblity gate that must be met. So no matter how well you've executed during the quarter, you're dependent on the District results. And that means likely you're out of the running for a bonus. Finally, even though they hire managers with varying degrees of experience, they don't allow them to use their knowledge and experience. You don't have the ability to hire for open positions without Managing Director approval, your DM has final say on your hiring, and you have very little discretion when it comes to running your Center.