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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      67% would recommend to a friend

      (3,767 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      54% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Senior management

      3.1

      Work/Life balance

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Nov 6, 2012

      Good company going through a rough patch.

      Senior center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and customers, a different story to hear every day, very diverse, many locations to work at, good opportunity for advancement, excellent benefits package for full-time employees, okay benefits for part-time employees, strong backing from parent corporation (FedEx Corp).

      Cons

      Micro-management is setting in from COO on down, company moving toward cookie-cutter fast-food mentality and away from consultative needs-driven service. Customers have always known FedEx Office (Kinko's) was not the low-price leader and instead have visited for the dominating service, but more and more that service has become quota-driven and less personalized.

      1.0
      Jul 12, 2012

      Numbers are important not the workers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with the customers fells more rewarding then working for your senior managment.

      Cons

      District manager, Center managers some of them could not care about thier employees at all, They just keep down grading you, never helping you and then want thier numbers to be high, that is all that matters because they get bounes and the workers get nothing, no Pension, no real discounts, and we must always put a smile on our face. If they like you they will promote you, if they dont like you you're fired.

      3.0
      Jun 12, 2012

      Working at FedEx Office is similar to working in many other retail stores.

      Center customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The main advantage for some younger people would be the ability to transfer to one of hundreds of other FedEx Office locations around the country or even internationally.

      Cons

      Job requires working late evening hours and most weekend days, as well as many holidays. Promotions within centers are slow to develop.

      Viewing 3565 - 3567 of 3,767 Reviews
      Related searches: FedEx Office jobs | FedEx Office salaries | FedEx Office benefits | FedEx Office interviews
      ReviewsFedEx Office reviews

      Glassdoor has 3,848 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.