FedEx Office reviews

3.6

67% would recommend to a friend

(3,765 total reviews)
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Brian D. Philips

70% approve of CEO

54% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Feb 2, 2017

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is flexibility and it is a low pressure job where you won't really get bored as there are different things to be doing all time, in shipping, receiving and printing/self-serve help

Cons

Management is incompetent in many areas with no grasp of the realities of the situation on the floor and oftentimes you are short-staffed due to people calling in sick. Other employees are often not trained in all parts of the business so are unable to help with everything.

2.0
Sep 13, 2013

Unorganized and chaotic.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping customers create their memories. Great colleagues aside from upper management.

Cons

Poor pay. No recognition for hard workers. Lack lustre benefits. Long hours and lack of support.

2.0
Apr 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Large, relatively organized company dedicated to good customer service. Room for growth although very slow. Supply employees with necessary tools to fulfill goals.

Cons

Low salary for the amount of high responsibility given to employees. Not many benefits given. Very slow opportunity for growth. Management living in another world.

Viewing 3574 - 3576 of 3,765 Reviews

Glassdoor has 3,846 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.