FedEx Office reviews

3.6

67% would recommend to a friend

(3,765 total reviews)
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Brian D. Philips

70% approve of CEO

54% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jan 11, 2013

Center Manager

Recommend
CEO approval
Business Outlook

Pros

Offers one stop shopping. Create, print, pack, ship. Cutting edge with printing and mobile technologies. Offers and extensive network of centers for and support facilties. For he most part you are free to manage you store as you see fit as long as you keep things within the corporate specific ideals and appearance.

Cons

A lot of major operational and sales changes occur very frequently. Consistency in service between the OPCOs is very poor. Ultimately FXO trains and enforces one policy and Express has another, or will force non compliancy with Office procedures as a quick fix with no explaination. FXO Corporate does not support sales at local levels. Bonus structures are reworked every year it seems and usually extremely hard to achieve with intangable metrics added all the time.

1.0
Jan 7, 2013

Inconsistent direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customers, some good field managers, benefits are good.

Cons

Poor internal systems (technology), poor upper management (inconsistent on focus of goals and OBJECTIVE measurements), lack of a consistent, fair playing field for both employees and field management. Poor training, etc. Values have dropped considerably over the past ten years. Now, its all about who you kiss up to and your greeting scores (subjective), not profit or consistent performance.

2.0
Jan 5, 2013

Center Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

always busy, fun work environment

Cons

Management cling on their jobs. Nearly impossible to be promoted even if qualified. Overworked for pay rate.

Viewing 3577 - 3579 of 3,765 Reviews

Glassdoor has 3,846 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.