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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      67% would recommend to a friend

      (3,764 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      Jul 3, 2012

      Company has no steady direction.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clean, indoor work environment. Great team work in my center. DM is good but has to deal with the MD and above (which are out of touch)

      Cons

      Upper leadership jump from one "big thing" to another. Threats of being held accountable for making metrics that don't make sense. 3 months later, you won't even hear about those things that were such a big deal. On to something new. Upper leadership do mystery shops and visit centers. But they look at things like: did every TM offer you all 4 of the Products of the Month, is the computer pricing in the correct order on the sign (order they made up), all window signs even (height wise), etc. Payroll is a joke. We now expect to deliver a great customer experience with 1-2 Team Members in the center at a time. (3 if you're lucky)

      2.0
      Jun 20, 2012

      Great team and managers (MD and below). Need better higher management

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team-like environment. People stick together to succeed as one or fail together. The company empowers its team members to do what is right without having an over interfering corporate.

      Cons

      The continuous changes that often return to the way things were. The lack of ability to voice feedback to the upper management. The removal of the climate surveys. Poor wages for understaffing/low payroll and corporate constantly asking to do more with less.

      3.0
      May 31, 2012

      Mediocre

      Production coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn a lot of cool things about printing and meet lots of people. Pay is good for a student in college (above minimum wage). Day and night shifts are available.

      Cons

      Pay is not good for someone with a family or trying to move out on their own. You will still be considered full time while only getting 32 hours a week. They are constantly cutting hours (especially during the summer). The people I work with have been there for years and many are not very knowledgeable about how to conduct day to day duties. Scheduling is unfair to me (never receive a weekend off & have to use your vacation days if you need to). Training SUCKS. You definitely get thrown to the wolves and current team members are supposed to show you the ropes but most of them either have stinky attitudes, too busy, and/or do not know much. Bonuses SUCK! You only get compensated if you sell the Product of the Month. An example would be: For every 3 pens you sell you receive $1 on your paycheck. Each store differs but my experience keeps me searching for a new job every opportunity I get.

      Viewing 3583 - 3585 of 3,764 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,845 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.