Is FedEx Office a good company to work for?

FedEx Office has an overall rating of 3.6 out of 5, based on over 3,842 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 67% of employees would recommend working at FedEx Office to a friend and 53% have a positive outlook for the business. The best reviews about FedEx Office have been left by employees working as Same Day City Courier , Sales Customer Service Specialist and Lead Store Consultant .

Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

67% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Good Benefits (had to have at least 5 words and that's the only thing that was good)" ((in 545 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 138 reviews)); "Great boss and coworkers." ((in 75 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 63 reviews)); "Great Company and culture." ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 274 reviews)); "Bad management leads to big turn over" ((in 229 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 102 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

New York , Dallas , Plano , Los Angeles , Chicago , Atlanta , Houston , Memphis , Miami , San Francisco , Austin , Charlotte , Orlando , Washington , Seattle , San Diego , Denver , Las Vegas , Philadelphia , Portland , Phoenix , Boston , Cincinnati , San Jose , Richmond , Oklahoma City , San Antonio , Indianapolis , Pittsburgh , Tampa

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FedEx Office

Part of FedEx

FedEx Office reviews

3.6

67% would recommend to a friend

(3,761 total reviews)

Brian D. Philips

70% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

3.2

Work/Life balance

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jan 3, 2011

Used to be awesome, IT leadership lacks vision

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Good place for work life balance, half day friday is great. Not sure how long it will last though. Great team members. Decent use of technology and tools.

Cons

IT leadership is unclear about direction. Looks at FedEx for guidance every step of the way. No future for mid to low level team members.Seems like FedEx Memphis will slowly but surely take control of Office IT.

2.0

Dec 28, 2010

Work When you have no other Job, You cant Run your House with the Salary

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Lots of Hours if you cant fall sick and dont want to go home 5 % 401(k) match back Promotion chances if you know who to kiss

Cons

Less Pay Incompetent Management No Work Life Balance Raises less than a quarter Performance reviews done by your manager but some one else who is being trained to do reviews for the next role

2.0

Dec 20, 2010

UNBELIEVEABLE

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

I had been given a Beacon award from the CEO of FedEx Office, Brain Phillips on March 20 in 2009

Cons

Although, I had been given a Beacon award from the CEO of FedEx Office, Brain Phillips on March 20 in 2009 for my outstanding customer service, in delivering the Purple Promise. That prestige’s Beacon award was never given to me within the 24hour period in which all “Beacon Awards” from the Chief Executive of Operations are routinely presented. Consequently, this kudos was not given to me until October of 2009 (6 months later), after being discovered by Center Management and District Management during a Clean and Bright day at the store location in September 2009. Then one month later I was Administratively Transferred from the location to another location that takes “3 hours” to get to by public transportation. What was the purpose of going above and beyond dedication, devotion, commitment, keenness and loyalty for 10yrs “to reach the top” of one of Fortune Magazine top 100 companies to work for if this is how Beacon Award winner from the CEO of the company are treated at FedEx Office – I thought you just like to know. THANK YOU!! (Where am I now on disability of course - transferred block to return to old location)

Viewing 3661 - 3663 of 3,761 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate