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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      67% would recommend to a friend

      (3,761 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      Apr 10, 2010

      Sliding Fast

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potentially could be a great place to work - flexibility in scheduling. OK pay

      Cons

      Cuts in payroll, not customer friendly atmosphere. Company sets unreasonable goals, resulting in more and more unhappy customers. Last 12 months has really become a pressure cooker for working conditions. More responsibilities and less employees to fill job orders. It seems that corporate office has know idea that the employee morale is plummeting. Customers are very rude to employees they treat FedEx office employees very poorly like the are less than human. Now they are even more frustrated as the express environment continues to be less customer oriented.

      3.0
      Apr 8, 2010

      Used to be great. then Texas took over

      Courier
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have good insurance because they are such a big company, They pay for a few holidays off.

      Cons

      The hourly rates are not good. You get put on crazy deadlines and all the employees in the stores constantly complain about there work. Everything Changes all the time. just when something starts going good they change it. There MVR point scale is really short. 12 points in 3 years. 1 accident under 1000 = 6 points, 1 ticket = 6 points. in your own car or company vehicle

      3.0
      Apr 7, 2010

      Potentially great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in the stores can be a good experience depending upon the team members and management. Tangible results yield high satisfaction in sense of accomplishment as well as in customer satisfaction.

      Cons

      Many of the center managers are great to work with/for, but many of the good ones are leaving to find other jobs because of the drastic stratification from store to district management (even more noticeable with senior level management).

      Viewing 3697 - 3699 of 3,761 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.