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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      66% would recommend to a friend

      (3,763 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      3.1

      Work/Life balance

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Sep 24, 2013

      Speak up and get your hours cut to zero...

      Lead consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co workers, teamwork is the only way this company survives.

      Cons

      Management focus is selling nick nacks and a** kissers, not customer service, knowkedge. say the wrong thing and get your hours cut, speaking out about inappropriate actions of mangement by team members will get you a trip to no hours, or scheduling you when they know you cannot be there so they can fire you.

      2.0
      Aug 25, 2013

      It's the upper management amateur hour

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally great customers to work with. Compensation & Benefits are fair.

      Cons

      Micro managed by DMs, who have no clue what goes on day to day. The "goals" are an everending moving targets. Lack of consistency in expectations of center teams: Maintain high volume and consistent revenue in the thousands from a large corporate client? Doesn't matter unless you hit your "quota" of product of the month totalling maybe $100-200. Yes, that will definitely increase the revenue streams for the company, pens and screen cleaners. Not even Staples tries this waste of time. What about the different standards between centers in the same district? Take center "A", you can be leading in sales, profit, overall customer sat, but miss a greeting here or there and get written up and micromanaged. Yet, at center "b", you could be terrible at greeting, poor sales, multiple out of stocks, etc, but the mgr not only avoids the write ups, but gets promoted.

      2.0
      Aug 18, 2013

      A slave driver company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      From many when I started to almost none at present.

      Cons

      Micro-managing. Stress out due to short staffing.

      Viewing 394 - 396 of 3,763 Reviews
      Related searches: FedEx Office jobs | FedEx Office salaries | FedEx Office benefits | FedEx Office interviews
      ReviewsFedEx Office reviews

      Glassdoor has 3,844 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.