FedEx Office reviews

3.6

66% would recommend to a friend

(3,763 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 4, 2013

Retail Associate

Recommend
CEO approval
Business Outlook

Pros

Got health insurance and benefits.

Cons

Over worked, managers are always hiding in their office. Staffing are out of control.

3.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

. Good Benefits . Tuition Assistance . Better pay than most places. $12/hour forc center consultant + commision of certain products each month. . 20% discount on your phone bill . 60% of shipping through FedEx . .

Cons

. Management can care less if you do not take your break . You deal with a lot of cooperate clientele/ business people & one always thinks they are more important than the other. . Yes some stores are open 24/7 and the company prides itself on being "Open" for your convenience yet they do not have the appropriate staffing. . Procedures are constantly changing and not for the better. Usually updates are slow or malfunctioning yet they are suppose to be an "improvement" . If you are new don't expect to shadow someone and show you the ropes. You basically learn as you go. Expect to do a lot of online training. . GOOD LUCK :) .

2.0
Jul 18, 2013

Enough to Make Any Sane Person Crazy.

Recommend
CEO approval
Business Outlook

Pros

Meeting some great coworkers/customers who will continue to be forever friends. Personal/vacation day(s) off. Becoming a Photoshop guru!

Cons

The hourly pay versus the amount of effort you put into your job. The pay is simply not enough for what is expected of you. Unkind customers who want things now and there (or who simply lack descent and good behavior towards fellow human beings). Stress!!! Holy crap! There is way too much to function right (mentally and physically). I start my day thinking about work, and I fall asleep thinking about work. It is neverending. I think I need to see a therapist. The "Jesus syndrome". Being expected to walk on water. You should not have an error or fault. This is expected from both management and customers. It's worse when things are not done satisfactory due to improper training.

Viewing 397 - 399 of 3,763 Reviews

Glassdoor has 3,844 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.