FedEx Office reviews

3.6

67% would recommend to a friend

(3,761 total reviews)
avatar

Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 19, 2017

FedEx Services Plano

Recommend
CEO approval
Business Outlook

Pros

Fast paced environment / Corporation on the move worldwide

Cons

Underfunded / Under Resourced / Not always data driven / Fragmented Strategy

1.0
Jun 14, 2017

No room for advancement

Recommend
CEO approval
Business Outlook

Pros

Life work balance, Hours, Co-Workers

Cons

Communication, Pay, No room for advancement, Still feels like a start up

2.0
Jun 11, 2017

Production Operator

Recommend
CEO approval
Business Outlook

Pros

- Team members are great to work with, it's easy to build a nice camaraderie with everyone. - Good if you're in school as well, they'll work around your school schedule - Good discount with FedEx Express (75%) - You learn a lot of technical skills using machinery and software - It can be an exciting place to work when there's interesting print jobs to work on

Cons

- The pay is very low for what they expect you to know/do, especially when it comes to software knowledge. Photoshop and Illustrator are hard programs to learn, and if you don't have prior experience with it you'll have a tough time working in production. Graphic designers get paid a lot because they know how to work with these programs, whereas we get paid pennies for this knowledge. - The system is complicated for customers to use, and the company doesn't make it any easier for them, which means they'll take their frustration out on you, since you're the face of the company. - The shipping arm requires a lot of attention to detail, and you can get in big trouble for missing something or entering something incorrectly - The print quality is bad on the laser printers, which are quite old at this point. Customers often express dissatisfaction with this. - If you have a complaint about a teammate or manager for HR, it doesn't go very far. They don't do much to resolve things, which can end up leading to a toxic environment at times when certain people have to work together.

Viewing 172 - 174 of 3,761 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.