FedEx Office reviews

3.6

67% would recommend to a friend

(3,761 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Sep 4, 2016

Stressful.....overworked and underpaid

Recommend
CEO approval
Business Outlook

Pros

Steady company. It will be here for a long time I guess regardless if how they treat their employees.

Cons

Horrible training. Put into the job without knowing how to do it then left alone in the center. ..then written up because you made a mistake. Terrible lack of professionalism from vp down to team members. Threatening and cursing when things don't get done fast enough but so many times there are too many tasks to accomplish in an 8 hr day no matter how hard you try. Constant schedule changes so that it's hard to plan for your personal life. Too many parts of the organization have full access to the centers piling initiative upon initiative and expecting $11 hr team members to learn it all and retain it because you never know when someone from corporate might come into your store and "test" you. If u r not perfect they will call everybody they know to tell on you and then everybody goes crazy pointing fingers blaming and punishing the team members who are doing the best they can .

1.0
Sep 3, 2016

No career path here

Recommend
CEO approval
Business Outlook

Pros

Centrally Located in Plano, near Legacy Shops. Brand new HQ building. Benefits are good but getting expensive while coverage decreases.

Cons

Employees are taken advantage of and voluntold to do extra work, with no recognition, no extra pay, or promotion. Very poor management. Management is a revolving door, with your average manager lasting under 2 years before they realize they are in a dead end and move outside the company. They absolutely do not promote from within so in terms of carerr path, do not expect one at this company.

5.0
Aug 8, 2016
Recommend
CEO approval
Business Outlook

Pros

I love that this company really cares about its employees, I've been really happy so far with my experience and the ability to make decisions that matter to my store and the team members. It definitely feels like an extended family.

Cons

A lot of reports and reporting programs to monitor

Viewing 178 - 180 of 3,761 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.