FedEx Office reviews

Compensation is Terrible. The execs of our company keep getting immense cash bonuses, while we get 1-2% increases if anything at all. They've removed our "store" bonus and replaced it with incentive programs which typically generate $10 to $20 extra dollars a month where we used to get $100 a month if we made our store plan. Training is non-existent. The last hire we had still doesn't know how to perform basic job functions 9 months into the job. Lastly, the fear factor. FedEx is a real pro at making everyone nervous about doing anything. From one manager to the next, policies shift and you can't decide what foot to dance on. The constant changing policies also affect the customer in a negative fashion, which you have to resolve on a daily basis while somehow selling them a product of the month. I have been with the company for many years, and the incredible culture that existed as Kinkos is now completely vanished, replaced by mediocre fear-mongering management and disillusioned employees.

There is no place to go unless you can tolerate years earning a non-living wage. The turnover is great due to the low wages and very fast-paced physical work. It's just not worth it (go to fast food). Most of the long-term (more than 1 year) employees feel "stuck" and are forced to maintain two jobs. You have a FEW very dedicated, caring, helpful hard working people who are not being compensated appropriately. The rest of them are arrogant, selfish, bossy people with their own agenda. Way too much time is spent trying to fix or clean printers - instead of using them.