FedEx Office reviews

Customer facing division of the company but no control to resolve customer shipping issues. Frustrating wanting to help customers resolve issues but no support from customer service and little support from local facilities

but your growth depended much in how well you were liked and involved with the individuals making the decisions. Stand out with the people that matter and you will make a difference. 100% customer service based. Hotel based positions, Business Centers are career enders. A co-worker warned me before growing towards an open opportunity but inspite of the warnings and moved forward with the promotion and found myself at the beck and call of a Hotel Manager that made it clear he didnt want me running the business center in the Hotel. He reasons were clear to me but besides the point. Hotel clients that inturn would be the Business Center client for scheduled events, would be allowed to scream or verbally abuse not only myself and y staff but also the Hotel team. One bad word or itch on behalf of the said client you may as well pack up your ac closet office space... I left knowing I couldn't return back to following another career path with FedEx office and that I had waited several years of management and career growth. Don not make the same mistake I did.