FedEx Office reviews

3.6

66% would recommend to a friend

(3,761 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Feb 8, 2019

Low pay and poor focus

Recommend
CEO approval
Business Outlook

Pros

Good shipping discount, decent printing discount. 5% match on retirement fund after PT employees have been there a year.

Cons

Low pay. Upper management focuses more on "key phrases" and pushing more costly products then actually doing what is best for the customer. Encourages employees to "assume the pack". Color printing prices are very high. Poor hours with centers being open very late and long on the weekends.

2.0
Jan 31, 2019

Worst Job I Ever Had

Recommend
CEO approval
Business Outlook

Pros

Decent pay but not worth it

Cons

I worked most of my shifts alone, would be way to busy to handle on my own. Stressed out all the time.

4.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

It's difficult to maintain professionalism in a retail job but at Fedex Office, everyone strives to be helpful and professional. The pay is above average and they offer good benefits for full and part timers. In currently gaining many skills through this job which include customer service skills and self management. Great place for college students as well.

Cons

You are required to follow a script which makes me sound like a robot and eliminates the human touch that makes interactions great. There is a fear that a mystery shopper ,who actually works for the company, is going to come in through the doors disguised as a customer to see if employees are following the script. Very fast paced job so you must be able to handle the pressure from customers and from management. This job is great but sometimes stress cam.get the better of someone.

Viewing 271 - 273 of 3,761 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.