FedEx Office reviews

3.6

66% would recommend to a friend

(3,761 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jun 14, 2018

Has Potential

Recommend
CEO approval
Business Outlook

Pros

1. Benefits, fairly low health insurance 2. Pay - it would seem recently minimum (for our area anyway) has increased to $12. 3. IF you are lucky enough to have a good manager, we try and work around each other's schedules (ie, if you need a day off with your kid)

Cons

1. Stressful job 2. Perhaps it's our region - but everyone is on skeleton crew - few people doing the tasks of multiple easy which leads to upset customers, longer wait times and higher stress.

2.0
May 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Discounts on shipping & printing

Cons

They are changing the work model so they can maximize their profit and in turn make you a slave to the job.

2.0
Feb 26, 2018

Center Consultant

Recommend
CEO approval
Business Outlook

Pros

This job will teach you what work really is. It's a fast, first sort-of-real job that will leave you feeling good some days. Great health benefits.

Cons

Customers are extremely demanding. Poor and unmotivated management. Unrealistic expectations for low pay. Long hours. Team members call out frequently. Serious lack of communication and training. Heavy constraints and expectations are not realistic for understaffed and underpaid employees = high turnover rate. Insincere word tracks for greeting customers and walking them through the "3C's". Reviews on a 5.0 scale are almost always 3.2 or less.

Viewing 286 - 288 of 3,761 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.