FedEx Office reviews

3.6

66% would recommend to a friend

(3,761 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jul 11, 2018

Business Center Manager

Recommend
CEO approval
Business Outlook

Pros

Competitive pay for higher level positions, good benefits

Cons

Drama, poor customer experiences, high stress, forced to perform at sometimes unachievable levels

2.0
Jul 10, 2018

Nice benefits, HIGH expectations.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sweet 401k matches up to 5%, stock purchase plan means you can be a shareholder really easily, PTO and discounted shipping and printing.

Cons

STRICT about how you use those discounts. Increasingly stringent requirements scripting every customer interaction to the word with no permitted variation. Overall high expectations. Company claims to value quality-driven management which seeks solutions rather than place blame, but a culture of blame is alive and well. It's not that there is overt sexism as such but management is by and large a man's game as far as I can tell; there has been an exodus of qualified, strong-minded women from my district and overall frustration levels are high. Management's mentality seems to be 'the beatings will continue until morale improves'. Once you're past the level of Team Member and into management, you are faced with ballooning requirements that MUST be flawlessly executed and on time, but at the same time hamstrung by payroll.

3.0
Jun 26, 2018

On the fence

Recommend
CEO approval
Business Outlook

Pros

There are great benefits. Team work is a culture.

Cons

No work life balance. I am not sure the benefits are worth the strain on your personal life.

Viewing 283 - 285 of 3,761 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.