FedEx reviews

3.5

59% would recommend to a friend

(35,554 total reviews)
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Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

36K reviews
2.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

WARNING: Ge ready for it, I try to cover everything i can remember in my 4 years here. Good Insurance health,dental,vision Laid back managers, generally won't fire people unless you steal or fight. Flexible hours, will accommodate if you need to come in a little later a certain day of the week. Macro-management; In general managers will not be on your butt 24/7. Management will buy pizzas or do barbecue cookouts after long periods of proven productivity quotas being met. Tuition reimbursement for package handlers is very good, if you don't mind the work or amounts you get usually ($1,500 per calendar year, but try to use it up during the Spring/Summer semesters as the deadline for the fall semester is before most schools submit final grades) I would recommend staying until you no longer need that program. IF you get promoted your amount for the program will increase but it comes with its own set of headaches (more on that in the Cons).

Cons

If you are promoted you will likely get stonewalled on Tuition reimbursement unless your major is business AND you have prior agreement from HR that they will approve it (which has a coin toss chance of happening). The more types of positions you have experience in the more (and more often) you will be asked to do things that are not your responsibility. If management is not your best buddy you can forget about meaningful promotions unless you are there 5+years(and even then it's a toss-up); consequently management plays favorites into promotional opportunities. One of my biggest pet-peeves is that management will reward lazy employees when they step it up, but will not notice active hard-working employees when they outperform on a daily basis. Furthermore on this note, managers will regularly give "QRP" (Quality Recognition Program) codes to employees they like, and deny them from ones they do not. Normally QRP is given to the current employee of the month, but in my experience lazy people (when they step up) and manager's pets (just for being buddy buddies) will get them on a weekly to bi-weekly basis. Management will say and even have it displayed throughout company property that "everyone in Fedex Ground started as a Package Handler" but the reality is that only everyone they don't like had to do that. My last 3 managers all started in either their current positions or one position just beneath, neither of which are entry level. This company will hire ANYBODY so be careful who you upset. I personally met someone with an attempted murder charge on his record as well as people with multiple jail time periods on their records. Loyalty is rewarded with lower starting wage in new position as you lack external experience.

4.0
Nov 20, 2016
Recommend
CEO approval
Business Outlook

Pros

No micro managing, if you do your job correctly there are very few times you will ever hear more than hello from a manager. I meet lots of new people via my route. Great benefits and starting pay (even thou Arkansas is one of the lowest paying fedex states). A non desk job that doesn't break yout back, it is fast paced on most routes but not labor intensive. The extra perks rock, discounts on plane tickets, computers, vacations and more. I never have to take my work home with me and I know I have job security. I know i have the oppurtunity fot advancement and most managers start at 65k plus a year. Final pro is in another 5 years I'll be making 55-60k a year via 40-43 hour work weeks. I will stay with fedex for 20 plus years.

Cons

Stations vary across the country from what I'm told but I have found that little to no information is given to you about benefits etc. unless you get them yourself. Seniority gets you what you want, new comers are bottom of the food chain unless you really shine. It is very very hard to get full time status when you start. This will usually take 7-9 months unless your lucky. Another con is that arkansas has some of the lowest paid couriers in the country, Texas which is only a state or 2 away usually pays $4-6 more an hour for the same positions regardless of cost of living.

3.0
Sep 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good pay, decent bonus, excellent resume booster.

Cons

Extremely antiquated systems (I mean, they don't even teach the programming language anymore), tenure is valued over innovation, too many in leadership who refuse to retire which creates a bottleneck for younger people who want to grow with the company. There is a reason that millennials and generation X'ers are exiting the company en masse; look at the root cause and DO something to address it.

Viewing 136 - 138 of 35,554 Reviews

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