Is FedEx a good company to work for?

FedEx has an overall rating of 3.5 out of 5, based on over 41,127 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 59% of employees would recommend working at FedEx to a friend and 47% have a positive outlook for the business. The best reviews about FedEx have been left by employees working as IT Intern , Marketing Intern and PT Courier .

Does FedEx pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FedEx. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at FedEx?

59% of FedEx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at FedEx?

Package Handler (6497) , Part Time Package Handler (3079) , Courier (1172) , Operations Manager (1101) , Material Handler (942) , Fed Ex Ground Package Handler (853) , Driver (514) , Courier Driver (402) , Delivery Driver (394) , Customer Service Representative (363) , Manager (318) , Warehouse Worker (303) , FT Courier (300) , Account Executive (263) , Truck Driver (249)

What are the pros of working at FedEx according to real employee reviews?

"It's good pay for the experience required which is just a clean drivers required and HS diploma." ((in 3860 reviews)); "Great for people who lie physical activity and to stay busy during the work day." ((in 1478 reviews)); "Good work life balance and flexibility." ((in 684 reviews)); "FedEx Custom Critical (the air expedite department is now in FedEx Express) has a great culture." ((in 583 reviews)); "You can make good money and limitless amount of work and can move up in positions" ((in 513 reviews))

What are the cons of working at FedEx according to real employee reviews?

"Employees come and go frequently due to the difficulty of the job and the poor management." ((in 1707 reviews)); "Long hours no more then 12hours in new york which is really 13 if you include that hour of." ((in 1239 reviews)); "Overall I still enjoyed my time at FedEx and sometimes it just depends on your luck whether you meet a good or bad manager." ((in 940 reviews)); "Poor upper management had its challenges" ((in 360 reviews)); "Only issue is that salary is low for current employees and will never be able to catchup with new hires." ((in 309 reviews))

What are employees saying about FedEx layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx layoffs and their outlook for job security at FedEx in 2026.

What FedEx locations have received the highest employee ratings?

California , Fayetteville , Hialeah , Carlsbad , Magna , Lewiston , Harlingen , Jackson , Fontana , Moline

FedEx reviews

3.5

59% would recommend to a friend

(35,520 total reviews)

Raj Subramaniam

55% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.1

Senior management

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36K reviews

2.0

Mar 15, 2018

Account Executive Field Sales

Account executive

Recommend

CEO approval

Business Outlook

Pros

-High base salary, especially if you stay with company and promote to senior sales executive. -Job Security -Brand Recognition -If you are willing to relocate there are many options for promotions -Home office, set your own schedule (to an extent)

Cons

-Daily/weekly face to face call requirement is ridiculous (6/day; 30/week) -More "customer service" than sales; too much admin work -Bonus is based on overall territory performance, not a lot of control as a rep on shipping needs of customers. If customer business needs change and they don't need to ship as much, rep is negatively affected. -Lots of internal issue with accounts being misaligned to wrong rep, this benefits some, and detrimental to others in terms of territory goal attainment and bonuses paid. -You can work really hard and not get paid, or you can not work hard and get paid, seems like a coin flip at times. -For the amount of work you do, the compensation (bonuses) really isn't that great.

1.0

Oct 7, 2017

The most Racist Company I have ever worked for.

Part time courier

Recommend

CEO approval

Business Outlook

Pros

Great benefits if you can work enough hours but management makes sure you don't work enough to get your benefits.

Cons

Management sucks, very pro white privilege. If your black or Latino they will hold you down and promote the weaker white dude.

1.0

Sep 25, 2017

Don't get on this sinking ship. (FedEx Trade Networks, Springfield, MO)

Senior eco import agent

Recommend

CEO approval

Business Outlook

Pros

-Good Benefits, 401K match, benefits day 1 of hire. -There are team leads who haven't left yet who are good, caring people- always willing to help. -3 of the managers are good people and willing to recognize and admit that there are problems even though their hands are tied because the senior manager is vindictive and ruthless. -new hires make more starting out than employees who have been there 5-10 years, so that's good if you are starting out although the tenured agents/team leads would disagree.

Cons

-not a good place to work if you like seeing your family. 50 hour work weeks are the norm with no end in sight. - new hires have no desk to sit at and are forced to sit in a training room by themselves until the next disgruntled employee walks out, freeing up a desk -new web based systems are being forced on the agents and they crash hourly because the servers aren't strong enough -new phone system is a joke. Customers aren't even able to leave a message. Team leads are forced to micromanage employees every second of the day. Literally, you have to specify what you are doing when you get up. If you get up to go to the bathroom, your team lead may be forced to stop what he or she is doing to take a call. -team leads are stretched so thin that they can't even be expected to get to all of their tasks. -team leads are grossly underpaid. -feelings of hopelessness among leadership (leads and managers) because of how the senior manager is running the place. -team leads and managers aren't allowed to meet with senior manager's boss without senior manager present. No real feedback can ever be given because of this and it creates a real "keep your head below the parapet" mentality -senior manager will lie to make herself look good -senior manager avoids coming out of her office most of the day -very few career advancement opportunities

Viewing 16 - 18 of 35,520 Reviews

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Reviews by job title

Account Executive Field Sales

The most Racist Company I have ever worked for.

Don't get on this sinking ship. (FedEx Trade Networks, Springfield, MO)

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