Jun 23, 2016
Account executive
Anonymous employee
Fiberlink reviews
3.5
67% would recommend to a friend
Jim Sheward
82% approve of CEO
50% positive business outlook
4.0
Mar 15, 2015
Great people to work with; Huge learning curve
Current employee, less than 1 year
Blue Bell, PA
Recommend
CEO approval
Business Outlook
Pros
The people are fun and warm and a great team to work with. They are helpful and knowledgeable. The management team are very supportive. Flexible work schedule. It is great to be able to work from home once a week. Or not have to kill yourself by driving in snow/ice by opting to work from home during a snow storm. The pay is really good, and the benefits are great.
Cons
Horrible training. This job is definitely not for everyone. You have to already have an IT background to ensure you are not completely lost. They pretty much throw you in and though they are helping you answer questions it does feel like it's sink or swim. Within a week, no more than 2 weeks, you are answering phones, emails, and chats all at the same time with little knowledge about the product. It can be a bit overwhelming. However, the people there are great and very helpful, so it's somewhat impossible to sink. But you definitely feel like you are sinking/drowning everyday. It will most likely get better when you finally understand everything. But until then a very intense position.
3.0
Feb 10, 2015
Recommend
CEO approval
Business Outlook
Pros
-Awesome Location in Center City, occupying the 20th floor which makes for great views of the city -Most of the AE's are goodpeople, and are the only ones that try to make a positive team atmosphere -Having IBM on your resume will open doors down the line in your career -Sales Managers care about your success -Exposure to the Channel and C-Level Execs. -Relaxed work hours and PTO policy
Cons
-Like other reviews have mentioned, unless you are a "chosen one" or "favorite" you will not get leads or opportunities -Salary is way to low, which is why they are now just hiring kids out of college with no real experience in IT Sales -Revolving door, each day I came in someone left and someone new started -Upper Management is misleading and keeps sales force in the dark -Cold calling is an archaic form of selling, and the market is so saturated it is impossible to make goals -Work environment is negative, as the experienced Reps are bitter because of the way leads and opportunities are handled -No upward mobility, make a bunch of calls for a year if you can make it that long, and get a better Job elsewhere
Viewing 4 - 6 of 16 Reviews
