Fidelity Investments reviews

4.1

79% would recommend to a friend

(18,398 total reviews)
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Abby Johnson

84% approve of CEO

77% positive business outlook

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

18K reviews
1.0
Jun 2, 2017
Recommend
CEO approval
Business Outlook

Pros

They pay you while you study for your exams. Only positive

Cons

The firm constantly states how conservative and honest they are, but that is only in regards to their clients, not employees. Upper management constantly lies about anything and everything. False promises across the board. Stated that simply working a full calendar year qualifies you for their 10% profit sharing payout. After a year of work, told we wouldn't be receiving the payment because we missed the "deadline" that was never mentioned. When speaking to managers/directors about why this was never mentioned to us, simply told that "you should have received it." Promotions are just lateral moves. Want you to assist their customers on the phone, but if they talk to much it ruins your metrics and you get yelled at for it. Nothing is done to problem customers. You will spend an hour on the phone calling the Risk group about a blocked account for someone who a negative balance with the company. Of course you can't hang up on them either. Don't let them lie to you about how you're a "financial professional." Very little finance, everything about appeasing their horrible client base. "Promotions" are almost constantly handed to the most unqualified applicants. It isn't what you know or how well you perform within your role, its all about how big of a shill you can be for the company. When applying for a new position, every female candidate will be promoted regardless. This trend can be seen throughout the whole company. Women make up maybe 10% of Personal Investing but when it comes to manager roles its around 70/30 Female to Male. If you're looking to get sponsored for your 7/63, work here for the 2 months it takes to get them and then leave like everyone else. Turnover rate is rampant. Pay is garbage and no one is looking out for you. Wait for the near future for more layoffs. Vanguard is taking all of Fidelity's clients and no one is safe from the chopping block.

1.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Oh, none. I'm sure other departments are better — it's a big company. Also, the Starbucks and front desk people are very nice.

Cons

Horrible, horrible environment. I've been in enterprise UX design for years, and I've never seen something so bad. First, most of the "design" team doesn't come from a software design background (think "first job after local graphic design agency") — they have very strange, inefficient, and ingrained processes. Members of management are emotionally volatile, manipulative, and aggressive to the point of creating a truly unhealthy environment (something I wouldn't say lightly). There is an incomprehensible Mean Girls culture where no one talks to each other openly and everyone throws their other team members under the bus to get ahead. I walked out of this job (something I never thought I would do) and I can't recommend it to anyone.

1.0
May 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Computer equipment purchase program. Discount on healthy eating options. Wellness center on campus. 10% profit sharing. On campus fitness center(family members are not allowed)

Cons

. 15% lower salary then industry average. . No work life balance. . You need to have a very good relationship with middle management to get good bonus and hike. . Lay offs are very frequent, recently they laid off many due to bad planning of the management. Incompetent upper management with no visibility for future (not even for 3 months). . Unnecessary works imposed on you to impress superiors of your boss. . No training , no support to do your work. . They manipulate teams at will without any transition plans. . Hard work and success is never acknowledge or celebrated. . No fun activities or team building activities. . Many a time no place to sit, untill recently (after they fired many people). . Very mechanical work environment. . Only one boring party in entire year on Christmas that to you are not allowed if your are a contractor and families are not allowed.

Viewing 85 - 87 of 18,398 Reviews

Glassdoor has 21,244 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.