Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,349 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Fifth Third to a friend and 60% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fifth Third?

61% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (344) , Personal Banker II (213) , Customer Service Representative (208) , Personal Banker I (136) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (25)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 452 reviews)); "The pay is good and overtime" ((in 270 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 216 reviews)); "Having a regular schedule and work life balance was good" ((in 163 reviews)); "the culture and work atmospere was great" ((in 139 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 195 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 97 reviews)); "No bonus" ((in 25 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 25 reviews)); "Poor communication" ((in 24 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Dayton , Atlanta , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

Fifth Third reviews

3.6

61% would recommend to a friend

(4,130 total reviews)

Tim Spence

69% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews

5.0

Aug 26, 2013

Educational, and unexpectedly fun.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company really takes care of you. They are constantly making sure things are running smoothly and asking for employee input on how to make things even better.

Cons

Can't say I faced any real negatives while working at this job the whole year I was employed.

3.0

Aug 22, 2013

Some great people supporting too much middle management.

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

There are many great employees doing really great work, but often inspite of management, rather than because of it. Teams function best when given clear objectives and the freedom and guidance to achieve them.

Cons

Fostering a highly-competitive climbing of the ladder skews the effort away from meaningful objectives towards self promotion. Most efforts go unappreciated in any real sense.

2.0

Aug 17, 2013

Products and peers were great, watch for management concerned you are wearing your pin

Team lead

Recommend

CEO approval

Business Outlook

Pros

Good product set overall, decent relationship managers that seek out business, they seem to be investing in the business as well.

Cons

Fifth Third's management at the affiliate level, at least where I was, were pathetic. They were much more interested in who was wearing their pin and showing up each day at 7:30am than who was bringing in revenue and results. Senior Management survived by managing up and staying in a cocoon like management structure at the local level.

Viewing 3790 - 3792 of 4,130 Reviews

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Fifth Third

Fifth Third reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Educational, and unexpectedly fun.

Some great people supporting too much middle management.

Products and peers were great, watch for management concerned you are wearing your pin

Top companies for "Compensation and Benefits" near you

Jobs at Fifth Third