Fifth Third Customer Service Representative CSR reviews

3.6

83% would recommend to a friend

(61 total reviews)

Tim Spence

100% approve of CEO

57% positive business outlook

Customer Service Representative (CSR) employees have rated Fifth Third with 3.6 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Fifth Third is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

61 reviews
4.0
Apr 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Work closely with a small group of people. Regular customers you look forward to seeing. Encouragement and coaching throughout career. Opportunity for advancement. Awesome pay.

Cons

Disgruntled customers. Always changing process and procedures, a lot to remember and keep up with at times

Viewing 55 - 57 of 61 Reviews

Glassdoor has 4,358 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.