Fifth Third reviews

3.6

60% would recommend to a friend

(4,119 total reviews)

Tim Spence

67% approve of CEO

58% positive business outlook

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Nov 15, 2015

Personal Banker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent 401(k) option and stock buying program. Good health benefits and employee banking benefits. Fifth Third Bank will also pay for you to become licensed in securities and insurance with is a huge advantage in the financial industry and will be a great stepping stone to achieve a better position. Overall good entry level, professional sales and finance job that can be a good foundation to career advancement.

Cons

Really high turnover rate in tellers, branch managers and bankers. The sales goals are pretty difficult to consistently achieve which creates a lot of pressure. Fairly low starting salary. I was in mid-Michigan and able to negotiate a starting pay of $36,000. Their original offer was $30,000. I then negotiated a 7% increase upon achieving my health/life insurance licenses which would have been a licensed personal banker position. I already had my Series 7 and 66.

2.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

If you know the right people you can be successful.

Cons

They use people, micro manage, set unrealistic goals, expect you to do multiple other people's jobs, they don't pay enough, and you only get ahead by "knowing" the right people. Turn over is huge and they wonder why. Treat employees better and reward people for actually helping customers not putting them in worse situations just to hit goals.

5.0
Jul 26, 2014
Recommend
CEO approval
Business Outlook

Pros

5/3 is fantastic place to work. They are an organization that recognizes and rewards their employees for performance and production. They really do want to promote from within.I started with 5/3 four years ago. Since then I have been promoted me 4 times! From a part time teller to full time, to lead teller, to senior teller to personal banker. Now, I'm currently going through the bank's sponsored licensing program to become a licensed personal banker! Exceptional managerial coaching, fantastic business partners, and hard work has helped me develop and learn the skills necessary for my success and promotions. Employees are very fortunate to have upper management who are ethical and people of their word. I'm going to be vague here. In my case I was told if I do "X" then in return I will receive "Y" by a certain date. Well "X' was accomplished in that time frame and "Y" was received as promised, with nothing written or signed. 5/3 is ethical, appreciative, and cares about their employees

Cons

Working in banking can be a very stressful environment. You must be able to manage your book of business effectively during busy times of the year (during season). This can be hard to do with expectation set by the bank to follow up with every client you meet(sometimes 20 clients). On the flip side, when season is over you must be able to generate and create business. This is where most bankers fail, they rely too much on walk-in clients during season and don't follow up with them. You must build a book of business and manage it effectively in order to meet your goals during the slow times of the year. Some coworkers feel micromanaged by expectations and little things 5/3 requires us to do and track. I can see why they think this, but I know these requirements are established to help us succeed in the long term. Lastly, some managers are strict regarding scheduling: giving you less say in the hours you work. While other managers let you manage your hours as long as you stay at 40/week

Viewing 13 - 15 of 4,119 Reviews

Glassdoor has 4,337 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.