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Figure Eight

Acquired by Appen

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Figure Eight reviews

3.9

68% would recommend to a friend

(80 total reviews)

Mark Brayan

71% approve of CEO

62% positive business outlook

Figure Eight has an employee rating of 3.9 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure Eight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

80 reviews
2.0
Dec 28, 2018

Great first job experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Embraces diversity - strong LGBTQ community (many left now). Hiring - Great first job (or first year) experience. Flexibility to hire your child or ex-colleagues even though they do not have the right matching skill set. This company values trusted work relationship. My co-worker was re-hired after being laid off since their parent is a manager. Grit among competition - The company is apparently the leader in human labeling and BPO (Business Process Outsourcing) marketplace. Our product and engineering teams are rapidly catching up with full stack Machine Learning solutions (which are actually using IBM Watson apis under the hood, as learned from recent lunch-and-learn session).

Cons

WFH benefits - I read from recent LinkedIn posts from a co-worker about unreasonable restrictions (e.g. must be very responsive on slack if working from home - slack is used as performance indicator) about recent timeoff and telecommuting discussion. Morale issues - Persistent morale problems in the past 12+ months due to a variety of reasons ranging from sudden departure of all C-suite executives and some leaders/diversity advocates, and layoff. Current leadership team / interim CEO say how much they love the company, and say the company is on the right course - people continue to disappear. Career opportunities - Recruiters noted more than 40% employees are actively looking for jobs based on their LinkedIn profiles. Some of my co-workers have 6 managers in the past 12 months. A few new recruits are directors and thus our promotion from within opportunities are blocked.

5.0
Nov 19, 2018

Strong company with a great market opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The current leadership is not afraid to make the changes to capture the market opportunity. People are held accountable for their contribution. This means the ones that do not want to be accountable can't be a part of the org. This makes for a much higher performing org with great morale.

Cons

Being early in the AI / ML market means education for the over domain is a priority. This can be hard to juggle learning and driving results. The company is does understand this fact. though.

1.0
Nov 15, 2018

Figure Eight, not so Great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-can choose my own hours/work remote often -lunch 3 days a week -engineers work from home wednesday's -good benefits -well stocked kitchen -regular team outings

Cons

-relaxed work environment leads to general laziness -lack of innovation with product -insincere leadership - claim transparency but always beat around the bush and give dishonest answers -recently fired CEO and CTO after firing 30+ employees (CMO) a month prior

avatar
Figure Eight Response
7y
Thank you for your review here. It's important to receive constructive feedback in order to improve. You are correct that we grew too quickly going into 2018. We hired ahead of our sales curve and needed to manage our monthly spend. This resulted in a downsizing. It was a difficult decision for the team that wasn't fun for anyone. That being said, we have been able to refocus on shared company metrics and creating a shared company vision for success. Much of this has been discussed with our employees, but there is still more work to do. We want to ensure that we have a well developed plan for success. Standby for more updates soon! Recently we changed our weekly meetings to focus more on sharing company metrics including our financial health. Hopefully, these have been an improvement for you and the team. Due to the difficult decisions that were made earlier this year along with a more dedicated focus on our customers, we have been able to share our current financial success with the team. We are excited to see significant wins here, and we are working to ensure we don't grow too quickly again in the future. Please continue to challenge the management team. It helps, and it's welcomed.
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Glassdoor has 99 Figure Eight reviews submitted anonymously by Figure Eight employees. Read employee reviews and ratings on Glassdoor to decide if Figure Eight is right for you.