Figure reviews

3.7

66% would recommend to a friend

(236 total reviews)
avatar

Michael Tannenbaum

81% approve of CEO

67% positive business outlook

Figure has an employee rating of 3.7 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

236 reviews
5.0
Mar 2, 2020
Recommend
CEO approval
Business Outlook

Pros

The work at Figure is challenging and exciting, and we are building big things. I like that I'm entrusted with a lot of responsibility and that my work pushes me to grow and keeps me on my toes. I look forward to going to work every day -- both to dig into my work and to collaborate with my colleagues. A lot of very talented, kind and fun people work here. While we all work hard, it's also a lot of fun if you like building big things with other smart, driven people.

Cons

Figure has rigorous performance criteria. If an employee is underperforming or isn't the right fit for the company's pace, needs, etc, they probably won't last long at the company. That keeps Figure moving forward but also means some people don't leave happily.

5.0
Mar 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Passionate and committed team that believe in the mission and vision of transforming financial services through blockchain. Results are rewarded and the team works tirelessly to achieve.

Cons

Like many start-ups, all employees need to be comfortable with operating in a fast paced environment and pivoting based upon new priorities. It's important to balance being an individual contributor and being a team player. Both are necessary to thrive.

1.0
Feb 28, 2020

Malicious management, rampant favoritism and NO HR presence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Office with a great view - Well funded

Cons

- Senior leadership continued to ignore documented evidence of bullying and threatening by C-level to employes. This has lead to a toxic work environment and reinforced a culture of fear and anxiety. - Figure doesn't value their employees. Many people just randomly disappear from the company without any explanation, so many people are constantly worried about their jobs. Figure claims that they conduct an employee engagement survey because they care about their employees' voices, but they just highlight the compliments and ignore all of the negative feedback. It’s not surprising that Figure doesn’t even have an exit interview, because they don't actually care about their employees' opinion. Figure just fires all the people that disagree with them, so they are left with a high engagement score, but that score itself has self-selection bias. - Figure heavily monitors their employees' personal online presence. They coerced us to update our LinkedIn and to promote Figure. Employees that make any comment that isn't perceived as a positive endorsement (on any social network) are questioned. That's why everything online about Figure is so glowingly positively and should be a red flag. - C-level lacks industry experience. They run it like an old and dated bank, not like a true fin-tech. They promote themselves as AI- and data-driven, but they don't truly value data nor are they bringing in people who are knowledgable about ML/AI and how to actually apply it to fin-tech - Despite the unlimited PTO policy, actually attempting to use it is discouraged and at best begrudgingly allowed.

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Figure Response
5y
Thank you for sharing your feedback. We are disappointed to read you haven't had a better experience. We take every review (good or bad) seriously and try to scale what is positive and address issues immediately. We use our employee surveys, which indicate a high degree of satisfaction and would recommend Figure as a great place to work, as a benchmark of how we're operating. If an employee feels we aren't holding ourselves to that high standard, we encourage them to talk with their Managers or People Operations to address concerns. Your feedback suggests we can do a better job communicating how our flexible PTO and quarterly bonus work, which we will prioritize during an upcoming All Hands. We appreciate you sharing your feedback.
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Glassdoor has 240 Figure reviews submitted anonymously by Figure employees. Read employee reviews and ratings on Glassdoor to decide if Figure is right for you.