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      Figure

      Engaged Employer

      Figure reviews

      3.7

      66% would recommend to a friend

      (236 total reviews)
      avatar

      Michael Tannenbaum

      81% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Figure has an employee rating of 3.7 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      236 reviews
      1.0
      Feb 6, 2020

      Run while you can

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Well stocked kitchen. - Nice office. - Great for people that enjoy a top-down culture.

      Cons

      - Big brother mentality - transparency manifests as surveillance. Don’t you think it’s suspicious that the Glassdoor score is so high? - They don’t actually care about the people, they just use, abuse, then dispose. I know of several people getting physically ill from working here, and some were never able to make it back to work. They don’t treat employees like humans. - Toxic culture - just read the Away article on the Verge, a lot of the similar things are happening here, and the executive team just turns a blind eye on it. - Unlimited PTO = No PTO here. If you take PTO, it’ll be compensated through your bonus or through your chance of getting good projects. Also, they sell you the job by telling you the bonus is 25%, but the reality is closer to 10%.

      avatar
      Figure Response
      6y
      Thank you for sharing your feedback. We are disappointed to read you haven't had a better experience. We take every review (good or bad) seriously and try to scale what is positive and address issues immediately. We use our employee surveys, which indicate a high degree of satisfaction and would recommend Figure as a great place to work, as a benchmark of how we're operating. If an employee feels we aren't holding ourselves to that high standard, we encourage them to talk with their Managers or People Operations to address concerns. Your feedback suggests we can do a better job communicating how our flexible PTO and quarterly bonus work, which we will prioritize during an upcoming All Hands meeting. We appreciate you sharing your feedback.
      5.0
      Jan 15, 2020

      Great company and great environment

      Customer success associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of my favorite parts about working at Figure is the support you receive. Everyone is friendly and willing to help you out if you have any questions. They don't make you feel stupid when asking for help and that is extremely important to me. Time flies when working here as well because of the wide variety of work we are assigned to throughout the day. You aren't working on the same task for more than 2 hours. The job itself is genuinely enjoyable if you like customer service. Being a part of an innovative company with the worlds fastest HELOC is an honor and I absolutely LOVE this job. Oh...and the office provides us with free drinks (non-alcoholic) and snacks.

      Cons

      Working here has been nothing but a positive experience. I've sat here for a few hours trying to think of cons but I have none.

      5.0
      Nov 19, 2019

      A Phenomenal Place to Work and Grow

      Co-founder and cro
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pushing the boundaries of financial innovation - the technologies are unparalleled in the industry and are fundamentally changing the way capital markets work in both the U.S. and other countries Great culture - transparency, commitment despite disagreement, data-driven approach and relentless focus on results Wonderful people - people are super talented and motivated. I learned a lot from every colleague I worked with Growth opportunities - Figure promotes within the company. Outperforming employees get recognized and are given more responsibilities very quickly. The company has been growing super fast and achieved unicorn status in less than 2 years, which created a lot of opportunities for people to step into larger roles and/or work on something new. Amazing CEO - Mike is a visionary, inspiring leader who genuinely cares about people.

      Cons

      Pressure to perform can be high

      Viewing 220 - 222 of 236 Reviews
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      Glassdoor has 240 Figure reviews submitted anonymously by Figure employees. Read employee reviews and ratings on Glassdoor to decide if Figure is right for you.