Firehouse Subs reviews

3.3

42% would recommend to a friend

(1,957 total reviews)
avatar

Mike Hancock

73% approve of CEO

40% positive business outlook

Firehouse Subs has an employee rating of 3.3 out of 5 stars, based on 1,957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firehouse Subs employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
May 23, 2012

It was fun while it lasted.

Recommend
CEO approval
Business Outlook

Pros

50% discounts for crew members, 100% free meals for shift managers/GMs free uniforms good food chance to learn a little bit about the food industry flexible with your schedule, my manager always cared about school times and family matters

Cons

pay is almost always low for the amount of work you put in. Worked there for almost a year and put in 40+ hours almost every week, got called in constantly, bosses gave me great reviews, but never went above minimum wage. When someone did get a raise, it's because they became a shift leader, and that was only about a $0.50 more. work hours are scattered, schedules come out LATE not much chance to work your way up huge turn over, it seems like someone is always being trained

2.0
May 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Great organization with a sense of community and giving back to the community. Quality food and quality in presentation of food Excellent service and excellent menu

Cons

The manager/owner at this location decided after one week (which isn't enough time to properly evaluate anyone) to fire me from this position. I was given no chance to actually do the job as required and I made every effort to help the team. The manager went through the same training as everyone else and was to do things according to what was suggested by the trainers. As soon as the trainers left, the manager changed how things were done and customers were not happy with their service. Until the owner for this location is gone, I will not eat at this Firehouse Subs location. Employees are customers too and if they don't like how they got treated, they'll go somewhere else.

Viewing 1936 - 1938 of 1,957 Reviews

Glassdoor has 1,996 Firehouse Subs reviews submitted anonymously by Firehouse Subs employees. Read employee reviews and ratings on Glassdoor to decide if Firehouse Subs is right for you.