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Firehouse Subs

Part of Restaurant Brands International

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Firehouse Subs reviews

3.3

42% would recommend to a friend

(1,957 total reviews)
avatar

Mike Hancock

73% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.7

Senior management

2.6

Career opportunities

2.3

Compensation and benefits

Firehouse Subs has an employee rating of 3.3 out of 5 stars, based on 1,957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firehouse Subs employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
3.0
Aug 7, 2012

Fine company, but beware your individual franchisee.

Assistant manager
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere with a product customers really love. Great food and more or less a "fun" job at times.

Cons

Lack of benefits, constant understaffing and supply shortage, and absence of well-structured management team (applies to individual store). High level of stress.

3.0
Jul 11, 2012

Fun atmosphere most of the time, but pay and benefits just weren't there.

Shift leader
Recommend
CEO approval
Business Outlook

Pros

The company is well managed, with frequent "fire reports" to ensure that everything is up to par, and also general managers deal directly with their entire crews.

Cons

The pay or motivation just wasn't there. Expected employees to be on pace with say "In N' Out", but they wanted them to do so for minimum wage with no real hope of raises or promotions (besides the occassional shift leader promotion)

1.0
Jul 2, 2012

No life other then work. Hell as a job.

General manager
Recommend
CEO approval
Business Outlook

Pros

Good food. At first seemed to be a good job, worked as a assistant manager at epicenter location....restaurant had just opened and staff was eager to work. Quickly saw through the smoke screen and realized what I had walked into.

Cons

Poor franchise selection, owner put into chapter 11. Left in store as only management. Worked7:30am-11pm mon-sun for 6 months.fired when no longer could handle workload and lack of home life.

Viewing 1933 - 1935 of 1,957 Reviews
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ReviewsFirehouse Subs reviews

Glassdoor has 1,996 Firehouse Subs reviews submitted anonymously by Firehouse Subs employees. Read employee reviews and ratings on Glassdoor to decide if Firehouse Subs is right for you.