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      First Cash

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      First Cash reviews

      3.7

      67% would recommend to a friend

      (837 total reviews)

      Rick Wessel

      73% approve of CEO

      71% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.5

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Work/Life balance

      First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      837 reviews
      1.0
      Jan 12, 2020

      Run Run Run

      Pawnbroker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some co-workers & customers are great

      Cons

      Management, Management, Management. From the district to regional and even executive staff?!?! In this company Pawnbrokers are treated like dirt. You are overworked for little pay. The commission matrix is a joke (pawns, buys, layaway, service fees, etc) which seems impossible to meet all of them. Upper management never recognizes your efforts for anything you do and trying to get promoted is next to impossible regardless of your experience. You are asked to zip through customers versus building a rapport and making that sale.

      2.0
      Dec 28, 2019

      Several Long Time Employees after merger

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has multiple opportunities for bi-lingual individuals.

      Cons

      Poor time off. Max out at 3 weeks of vacation.

      Viewing 298 - 300 of 837 Reviews
      Related searches: First Cash jobs | First Cash salaries | First Cash benefits | First Cash interviews
      ReviewsFirst Cash reviews

      Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.