First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing any more, they have effectively destroyed all employee morale, PTO, employee purchase program, and any other reason to feel good about your job.

Cons

Upper management is the most disconnected they have ever been at this company or any other I've ever experienced. Literally from the DM and up, they constantly blame the store management for their failures and can't stop accusing the employees of stealing from them.

1.0
Feb 15, 2018

Auditor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing good to say about this company

Cons

Terrible Management. Starting pay is also below the standard.

1.0
Dec 1, 2017

Going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I don't think there is any,

Cons

Ever since the merger with Cash America, it has gone downhill. They don't care about the employees and just want everything done as cheap as possible. Cheap systems and laying off people that know what they are doing.

Viewing 31 - 33 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.