First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Moved up quickly within the company in a short period of time. Good pay with monthly and quarterly bonuses.

Cons

Long hours with no time for family. Too many corporate policies established by people who have never worked in a pawnshop. They enact policies and rules that may look good on paper or sound good in a scenario.... but that will never work in a store environment.

2.0
Mar 6, 2017

Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros are gone! I know nothing positive about the company that purchased Cash America.

Cons

What made Cash America a great place to work, opportunity, great coworkers and management, the family culture and values are all gone. They were purchased (they called it a merger) by another pawn chain and it's no longer the great company it once was. Most Cash America employees are now gone due to reduction in staff. None of the purchasing company employees have been let go. It's sad to see such a great company go downhill so fast. It seems they bit off more than they could chew.

Viewing 34 - 36 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.