First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Aug 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Money and pay insensitive can be good if you over achieve

Cons

Turn over is extremely high due to unreasonable work load and expectations. If performing well you are only expected to beat that performance.

1.0
Aug 19, 2018

Management

Recommend
CEO approval
Business Outlook

Pros

The need to learn about all kinds of merchandise. Good deals on products

Cons

Upper management found ways to lower the bonus program In Washington the company lined the pockets of the right people to raise the rates of interest on collateral loans putting their customers in further debt Over 50% of the stores have been frauded by the employees for over 100k. Instead of fixing the problem they just keep making things worse. From district managers and up they are clueless of what’s happening. The pay is not adequate. You can work as a McDonald’s manager Work less with less stress and earn more. Like past reviews “everyone is replaceable” is what is preached in cash America. Unlike bigger successful companies that found out its the employees that make the business.

3.0
Aug 17, 2018

Pawn Shop or Retail Shop?

Recommend
CEO approval
Business Outlook

Pros

It's a fairly simple job. You are basically in control but to a limit of course!

Cons

You will run into some characters as a worker.

Viewing 370 - 372 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.