First Cash reviews

3.7

63% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
5.0
May 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Work with schedule, have fun, the DM interacts with EVERYONE and helps with what you struggle with

Cons

Short handed, can be busy can be slow

1.0
May 23, 2022

Talent Reduction

Recommend
CEO approval
Business Outlook

Pros

Interesting Industry Decent commission structure Simple business model.

Cons

Poor upper management since merger with Cash America. Most multi-unit CA talent has been systematically eliminated and replaced with glorified store managers. The salaries offered the replacements is 30-40% less than what the going rate was for multi-unit managers prior to the merger. Most employee engagement along with quality training has been eliminated. A very cost cutting type mentality for anyone below the regional level.

Viewing 412 - 414 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.