First Cash reviews

3.7

63% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
May 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Base plus commissions. Interesting merchandise. Knowledge from experience. Wide range of customers. Very diverse environment. Gun friendly and great employees discounts.

Cons

Favoritism. Low opportunity. Pay not enough. Heavy workload. Outdated methods in every department. You're with me or fired attitude. No care for store overall welfare amongst employees and manager relationships.

2.0
May 6, 2017

pawnbroker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

almost always get your 40 hours , customers are fun

Cons

Awful benefits , and to much favoritism!!

3.0
Apr 15, 2017

District Manager

Recommend
CEO approval
Business Outlook

Pros

Great peers and coworkers. Most often a team environment in the field. Love our customers...it is these folks that make you smile.

Cons

Benefits and Core Values have all but disappeared. While I used absolutely love my job, now it's a place I work...with little work-life balance. Now the company is FirstCash, Inc.

Viewing 472 - 474 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.