First Cash reviews

Advancement is through favoritism, if you're a pretty and young woman then you will make it far, pay and commissions are nothing, sometimes managers would set up huge sales and hand it to their favorite CSR so they get the commission, women at my store only worked 8am-4pm while guys such as myself would work 9am-8pm, won't make you full-time to save the company money, some workers would never have to touch a counter but sit in the office with managers, the commissions honestly made the work more hostile than anything, workers who work for sales get upset over those who would have them handed to them, workers and managers weren't sales people just glorified discounters, and it just felt like a sweatshop for the actual workers.

What made Cash America a great place to work, opportunity, great coworkers and management, the family culture and values are all gone. They were purchased (they called it a merger) by another pawn chain and it's no longer the great company it once was. Most Cash America employees are now gone due to reduction in staff. None of the purchasing company employees have been let go. It's sad to see such a great company go downhill so fast. It seems they bit off more than they could chew.