First Cash reviews

3.7

63% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Jan 30, 2017

Pawn Broker

Recommend
CEO approval
Business Outlook

Pros

Discounts on Merchandise, Commission and communication

Cons

Takes way to long to move up to management.

1.0
Jan 30, 2017

horrible company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot say anything positive about this company.

Cons

Poor work-life balance; stores are basically run like sweatshops. District and regional management are horrible, at best. Paperwork was falsified by upper management (District Manager) to try to fire me. When I called HR, they were extremely unhelpful. The working environment is uncomfortable. Employees hate their jobs. Upper management is corrupt. I'd stay away. Unless you're an old school pawn broker, you will not fit their mold and will most likely be fired.

2.0
Jan 26, 2017

Meh..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to meet a a lot of interesting characters, some good, some bad. Ability to buy great items at very nice prices. Good discounts

Cons

Way too much work to be done between running the front counter and getting everything done in the back. Often times keeping people long after closing just to finish what couldn't get done during the day. And if we don't stay to finish it, you'll hear long and hard about it if upper management walks in. No exceptions

Viewing 490 - 492 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.