First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Sep 4, 2016

District manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Great people to work with at peer and shop level.

Cons

Changing culture. Losing the feel that good people are wanted. Moving more towards immediate results then long term solutions.

5.0
Sep 2, 2016

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team oriented company; Excellent training program with ongoing education system. Great benefits.

Cons

The stores being open on Holidays

2.0
Aug 31, 2016

Shop Manager

Recommend
CEO approval
Business Outlook

Pros

A great place to work at one time but with the recent merger has brought about many changes. The business model is the same however the culture has changed. No longer a great place to work.

Cons

Too many upper management changes, pay, bonus and vacation structure has been drastically reduced and revamped. Required to work a lot of hours 45-50 hours.

Viewing 535 - 537 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.