First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
4.0
Jun 20, 2016

Shop Manager

Recommend
CEO approval
Business Outlook

Pros

I really enjoyable of the people I get to work with. Customers and team members. It is a fun business and unlike any other in the retail and finance sectors.

Cons

Budgets can be tied to close to the price of gold with no plan B when gold prices drop. Very stressful at shop manager and above.

3.0
Jun 14, 2016

Great for the most part

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My customers were the best part of my job. I enjoyed learning someing new everyday and interacting with my coworkers

Cons

Corp. Forgets what it's like to be in the field and that the customers should come first not the hours of paperwork

4.0
Jun 12, 2016

Help Desk associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits were decent, although declining in recent years. Pay was low upon starting, but increased with time and through promotion opportunities.

Cons

Many, many employees being laid off through supposed merger. They did give notice of release date, but new company being seen as not providing same type of shop support as previously given.

Viewing 559 - 561 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.