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      First Cash

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      First Cash reviews

      3.7

      67% would recommend to a friend

      (837 total reviews)

      Rick Wessel

      73% approve of CEO

      71% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.5

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Work/Life balance

      First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      837 reviews
      3.0
      Jul 21, 2015

      Was Family now Aquaintances

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have the opportunity to assist & meet every customers need. Most of the time feeling very satisfied you have helped make someones day.

      Cons

      Recent change in upper management has drastictly changed the family feel of the company. Very cut throat type of approach all aspectics that effect the business.

      3.0
      Jul 19, 2015

      Good

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very customer focused, good core values, pleasant working enviroment,never boring,great benefits,good training,

      Cons

      Higher Mng.ment comparing different markets expecting same results i.e. sales/loan performance etc.. in a very small town

      1.0
      Jul 15, 2015

      District Manager

      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of loyal employees

      Cons

      - Company lies to customers about interest fees gteoing so far as to hire a lobbying firm to craft legislation disguised as a "military pawn loan" bill that included a rider at the very end increasing the interest rate pawn shops can charge by 4%. Then instructing employees to lie to customers and say "we had to increase our rates, the new law requires it". - stores are unbelievably under-staffed. Payroll doesn't flex during peak times of the year (i.e. - holidays , tax refund season, etc.) - In the past 6 months 3 district and 1 regional manager have left and more are following

      Viewing 700 - 702 of 837 Reviews
      Related searches: First Cash jobs | First Cash salaries | First Cash benefits | First Cash interviews
      ReviewsFirst Cash reviews

      Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.