First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
4.0
Apr 23, 2015

Pawn Broker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great staff. Good hours. Commission plus base. Flexible hours. Reward system. You learn a lot about jewelry and general merchandise. Flexible hours. It's fun and interesting. Very easy to move up.

Cons

Rude customers may drain you. Depending on your location. They start you off with a little bit above minimum wage.

4.0
Apr 20, 2015

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Had a great focus on people. Great leadership with past president (he left).

Cons

Company is doing major downsizing.

2.0
Apr 17, 2015

Used to be fun and exciting to go to work every day

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a dull moment, no two days alike. You get the satisfaction of helping people and in same cases you become their adviser and friend.

Cons

The job became a paper pusher job in the last few years. Unrealistic expectations by changing unrealistic deadlines, changing directions and strategies every few month and blaming the disasters resulted due to that stupid strategy on the front line managements.

Viewing 718 - 720 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.