First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Apr 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Employees and most customers are friendly, hours?? Not much to say

Cons

Expected to sale over 10 thousand a month, while doing loans, projects, cleaning and organizing warehouse. Low pay and a laughable commission. Can't make 10k on sales, get written up, 3 write ups and your out. Our core values state that we are family, yeah unless you make 10k on sales a month, if not your out.

4.0
Apr 1, 2015
Recommend
CEO approval
Business Outlook

Pros

You get a base pay with commission, and you get PLENTY of opportunities to make sales. Advancement is based upon skill and performance rather than seniority. Benefits for management were comprehensive, surprising for a pawn shop

Cons

No benefits for regular sales staff. You need a strong stomach and iron will, as many customer WILL test your patience. If you are uncomfortable around firearms, I would not recommend a position here. Management was expected to work 50+ hours a week.

Viewing 721 - 723 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.