First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Sep 11, 2023

Not great

Recommend
CEO approval
Business Outlook

Pros

A few decent coworkers. Vacation & 401k.

Cons

Upper management is terrible. They are unsupportive, overwork you, and then tell you how awful you are. It’s constant talk about how you’re not doing a good job but there is no reward to doing your job. You can go above and beyond and the manager will tell you that you aren’t doing enough. Upper management does not care at all about you. Upper managers are unapproachable. They make it obvious they don’t like someone and are trying to get them to quit or fire them. They pay doesn’t match the work load. You travel constantly. There is no work/home life balance. It’s just go go go with no end in sight. You have to beg to get your vacation or pto time. You have to request a month or more in advance and then it’s questioned why you need it and often turned down for no reason.

1.0
Aug 16, 2023

Terrible company

Recommend
CEO approval
Business Outlook

Pros

None a terrible company who doesn't care enough for there workers

Cons

Cheap disrespectful the company only cares about numbers dm tacky as hell very negative and will mess you out of your money

2.0
Jul 20, 2023

On hands

Recommend
CEO approval
Business Outlook

Pros

Fast and very efficient most days

Cons

Slow and not very helpful

Viewing 76 - 78 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.