First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are available with insurance, PTO and 401k

Cons

Supervisors will not allow you to take time off unless you give a months notice. They will not work to provide cover for your store. If you’re ever sick, you are expected to come in anyways. You’re only allowed 2 sick days each year. If you don’t use your vacation time; you lose it and they won’t pay you out. If you resign and attempt to give a 2 week notice; 9 times out of 10; they won’t allow you to finish out your notice and will terminate you instead. Regardless of how much you bend over backwards for them; they’ll screw you in the end.HR isn’t for you; they’ll always side with the supervisor

3.0
Jan 29, 2023

OK for experience

Recommend
CEO approval
Business Outlook

Pros

Good way to get sales/commission experience, PTO, paid holidays for full time employees, lot of training

Cons

hours can be long, management is constantly setting "unreasonably reasonable" expectations, always feel like upper management is breathing down your neck, pay is very low compared to other companies

1.0
Jan 29, 2023
Recommend
CEO approval
Business Outlook

Pros

None. My experience was negative.

Cons

There is no hybrid schedule and even overtime is done at the office. The total time required to work is similar than at a CPA firm with 2,280 hours. There is no overtime pay. There is poor work and life balance. There is a lot of work all the time. Management is very demanding and puts a lot of pressure. They are not reasonable with their staff.

Viewing 91 - 93 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.