First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
4.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Commissions for all levels are based on the work you put in. Do well and have a great rapor with customers, you will have a good over all pay

Cons

They have a use it or lose it pto plan with no buy out option

1.0
May 27, 2025

Don’t work for them

Recommend
CEO approval
Business Outlook

Pros

Full time will definitely get your hours Customers are great

Cons

Racism Drugs and drinking are a problem with managers on the job You will be left alone with no help during training Your manager will show up 10 to 20 mins late and even though you were on time you won’t get compensation for your time sitting there and waiting They say if you speak up there a no retaliation policy but they don’t care retaliation is a big issue

Viewing 16 - 18 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.