First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Oct 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Since the pandemic started, all pros went out of the window.

Cons

Everything declined once pandemic happen. The upper manager and executives don’t really care about employees. They will literally have you work 12 hrs with no break because of employee shortage. I had customers threaten or aggressively try to provoke me, upper management sided with customers .

5.0
Oct 16, 2021

Great

Recommend
CEO approval
Business Outlook

Pros

Great pay and great pay and great pay

Cons

Break time and breaks and more breaks

1.0
Oct 13, 2021

Most Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

benefits okay pay fast paced lay back move up fast

Cons

Air environment is bad not enough training not enough employees bad management terrible customer service everywhere

Viewing 178 - 180 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.