First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

pay benefits discounts product knowledge flexible hours

Cons

a lot of micro management high turnover unrealistic goals not too many opportunities to get promoted

5.0
Dec 29, 2018

Good Company to Work For

Recommend
CEO approval
Business Outlook

Pros

Management and leadership is great, staff is enjoyable

Cons

Not a lot of pay increase

2.0
Nov 15, 2018

Was great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing after the merge with First Cash.

Cons

Management will lie to your face and the DM doesnt care. You are told to force more money onto customers and enforce the stereotypes of a pawnshop. HIGH TURNOVER RATE!! I saw a lot of people quit in less than 6 months.

Viewing 187 - 189 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.